In the UK, Karoo serves as the only ISP in the area, and they have had a long held a policy of suspending the service of suspected file-sharers. On their first offense, users- some of them innocent- are completely disconnected from the internet. Their only recourse was to sign a document admitting their unequivocal guilt and promising never to do wrong again.
However, after a recent BBC report on the unfair practice, the firm has adopted an approach more closely aligned with other ISPs’ protocol for suspected file sharers, which mirrors the “three strikes” rule that the music industry itself has long called for.
On Friday, Karoo issued a statement spinning their previous rash actions as them simply being thorough and “exceeding the expectations of copyright owners”. Courtesy of bbc.co.uk